Privacy Policy
How ride-request information is collected, used, protected and retained.
Information collected
The request form collects itinerary, timing, passenger, luggage, flight and contact details needed to review and coordinate transportation. Optional business, invoice and trip-note fields are used only when relevant to the request.
Purpose and sharing
Information is used to review availability, route, capacity and price; contact the requester or passenger; send a request acknowledgement; and provide secure invoicing after confirmation. Service providers receive only the information required for email, messaging, CAPTCHA, hosting and payment.
Security and retention
The public form does not collect card numbers, passwords, door codes or private documents. Operational records are retained only as long as reasonably needed for service, accounting, security and legal requirements, then deleted or anonymized.
Your choices
You may request access, correction or deletion of eligible personal information by calling 514-992-2232. Some records may need to be retained where required by law or a completed transaction.
A question about your ride?
Call before sharing sensitive information.